HOT-SELLING PRODUCTS
FAQ
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What products do you offer?
We offer a range of scoreboard products, including:
- Tabletop Scoreboards
- Wall-Mount Scoreboards
- Countdown Clock Timers
- ShotClocks
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How long have you been in business?
We have over 20 years of experience in the scoreboard industry and have collaborated with several renowned brands in the United States and Europe.
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Are your products certified?
Yes, our factory is ISO 9001 certified, and our products have multiple certifications, including MSDS, CE, and UL, ensuring high quality and safety standards.
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What is your warranty policy?
We offer a one-year warranty on all our products. Additionally, we provide global support, and replacement parts come with free shipping.
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How can I purchase your products?
We support various payment methods, including bank transfer, PayPal, and TT remittance. However, we highly recommend placing an order through our Alibaba platform. This not only protects your payment security but also allows you to track your order in real-time on Alibaba and enjoy buyer protections.
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Can I track my order?
Yes, you can track your order status in real-time through Alibaba, providing you with updates and peace of mind throughout the shipping process.
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What should I do if I encounter issues with my purchase?
If you have any questions or issues regarding your purchase or shipping, please contact us:
- WhatsApp: +86 19928777176
- Email: ryk_sales@outlook.com
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What shipping options do you offer?
We offer flexible shipping options, including:
- Air Freight: Delivery within 5-9 business days.
- Sea Freight / Express Shipping / Trucking: Delivery within 25 business days.
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How can I get a shipping quote?
You can provide your address and postal code, and we will give you the best shipping solution. We typically ship within 3-5 business days after payment confirmation.
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